Privacy Policy

Last updated: 10/2/2025

Our Commitment to Your Privacy

At PhotoGenPro, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you use our AI photo enhancement services.

1. Information We Collect

Personal Information

  • Email address (for account creation and communication)
  • Name (optional, for personalization)
  • Payment information (processed securely through Stripe)
  • Profile picture (optional)

Images and Content

  • Photos you upload for enhancement
  • Generated/enhanced images created by our AI
  • Style preferences and settings

Usage Data

  • Device information and browser type
  • IP address and location (general)
  • Usage patterns and feature interactions
  • Performance and error logs

2. How We Use Your Information

Service Provision

  • Process and enhance your photos using AI technology
  • Provide personalized style recommendations
  • Maintain your account and preferences
  • Process payments and manage subscriptions

Communication

  • Send important account and service updates
  • Provide customer support
  • Share new features and improvements (with your consent)

Improvement and Analytics

  • Analyze usage patterns to improve our services
  • Train and improve our AI models (using anonymized data)
  • Detect and prevent fraud or abuse

3. Image Privacy and Security

Your Images Are Private

We never share, sell, or use your personal photos for any purpose other than providing our service to you. Your images are processed securely and stored with enterprise-grade encryption.

  • Images are encrypted during transmission and storage
  • We use secure cloud storage with access controls
  • Your images are only accessible to you and necessary service functions
  • We never use your personal photos to train our AI models
  • You can delete your images at any time

4. Data Sharing and Third Parties

We Do Not Sell Your Data

PhotoGenPro does not sell, rent, or trade your personal information to third parties.

Limited Sharing

We may share information only in these specific circumstances:

  • Service Providers: Trusted partners who help us operate our service (payment processing, cloud storage, analytics)
  • Legal Requirements: When required by law or to protect our rights and users
  • Business Transfers: In the event of a merger or acquisition (with notice to users)

Third-Party Services

  • Stripe for payment processing
  • Vercel for hosting and content delivery
  • Supabase for database services
  • Google Analytics for usage analytics (anonymized)

5. Your Rights and Choices

Account Control

  • View and update your personal information
  • Download your data and images
  • Delete your account and associated data
  • Opt out of marketing communications

Data Retention

  • Account data: Retained until account deletion
  • Images: Stored until you delete them or close your account
  • Usage data: Anonymized and retained for analytics
  • Payment data: Handled by Stripe according to their retention policies

6. Cookies and Tracking

We use cookies and similar technologies to:

  • Keep you logged in to your account
  • Remember your preferences and settings
  • Analyze how our service is used
  • Provide personalized experiences

You can control cookie settings through your browser, but some features may not work properly if disabled.

7. Security Measures

  • End-to-end encryption for image transmission
  • Secure cloud storage with access controls
  • Regular security audits and updates
  • Multi-factor authentication options
  • Automated monitoring for suspicious activity

8. International Users

PhotoGenPro is operated from the United States. If you're accessing our service from outside the US, your information may be transferred to and processed in the US where our servers are located.

9. Children's Privacy

PhotoGenPro is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will delete such information immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Sending you an email notification
  • Displaying a notice in the application

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

  • Email: privacy@photogenpro.com
  • Address: PhotoGenPro Privacy Team
  • Response Time: We'll respond within 48 hours

Questions About Your Privacy?

We're committed to transparency and protecting your privacy. If you have any questions or concerns, don't hesitate to reach out to our privacy team.