At PhotoGenPro, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you use our AI photo enhancement services.
1. Information We Collect
Personal Information
Email address (for account creation and communication)
Name (optional, for personalization)
Payment information (processed securely through Stripe)
Profile picture (optional)
Images and Content
Photos you upload for enhancement
Generated/enhanced images created by our AI
Style preferences and settings
Usage Data
Device information and browser type
IP address and location (general)
Usage patterns and feature interactions
Performance and error logs
2. How We Use Your Information
Service Provision
Process and enhance your photos using AI technology
Provide personalized style recommendations
Maintain your account and preferences
Process payments and manage subscriptions
Communication
Send important account and service updates
Provide customer support
Share new features and improvements (with your consent)
Improvement and Analytics
Analyze usage patterns to improve our services
Train and improve our AI models (using anonymized data)
Detect and prevent fraud or abuse
3. Image Privacy and Security
Your Images Are Private
We never share, sell, or use your personal photos for any purpose other than providing our service to you. Your images are processed securely and stored with enterprise-grade encryption.
Images are encrypted during transmission and storage
We use secure cloud storage with access controls
Your images are only accessible to you and necessary service functions
We never use your personal photos to train our AI models
You can delete your images at any time
4. Data Sharing and Third Parties
We Do Not Sell Your Data
PhotoGenPro does not sell, rent, or trade your personal information to third parties.
Limited Sharing
We may share information only in these specific circumstances:
Service Providers: Trusted partners who help us operate our service (payment processing, cloud storage, analytics)
Legal Requirements: When required by law or to protect our rights and users
Business Transfers: In the event of a merger or acquisition (with notice to users)
Third-Party Services
Stripe for payment processing
Vercel for hosting and content delivery
Supabase for database services
Google Analytics for usage analytics (anonymized)
5. Your Rights and Choices
Account Control
View and update your personal information
Download your data and images
Delete your account and associated data
Opt out of marketing communications
Data Retention
Account data: Retained until account deletion
Images: Stored until you delete them or close your account
Usage data: Anonymized and retained for analytics
Payment data: Handled by Stripe according to their retention policies
6. Cookies and Tracking
We use cookies and similar technologies to:
Keep you logged in to your account
Remember your preferences and settings
Analyze how our service is used
Provide personalized experiences
You can control cookie settings through your browser, but some features may not work properly if disabled.
7. Security Measures
End-to-end encryption for image transmission
Secure cloud storage with access controls
Regular security audits and updates
Multi-factor authentication options
Automated monitoring for suspicious activity
8. International Users
PhotoGenPro is operated from the United States. If you're accessing our service from outside the US, your information may be transferred to and processed in the US where our servers are located.
9. Children's Privacy
PhotoGenPro is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will delete such information immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
Posting the updated policy on our website
Sending you an email notification
Displaying a notice in the application
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Email: privacy@photogenpro.com
Address: PhotoGenPro Privacy Team
Response Time: We'll respond within 48 hours
Questions About Your Privacy?
We're committed to transparency and protecting your privacy. If you have any questions or concerns, don't hesitate to reach out to our privacy team.