Terms of Service

Last updated: 10/2/2025

Welcome to PhotoGenPro

These Terms of Service govern your use of PhotoGenPro's AI photo enhancement platform. By using our service, you agree to these terms.

1. Acceptance of Terms

By accessing or using PhotoGenPro ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

These Terms apply to all visitors, users, and others who access or use the Service.

2. Description of Service

What PhotoGenPro Offers

  • AI-powered photo enhancement and styling
  • Professional headshot generation
  • Social media content creation
  • Dating profile photo optimization
  • Creative photo transformations
  • Various style packs and filters

Service Availability

We strive to maintain 99.9% uptime, but the Service is provided "as is" without guarantees of uninterrupted availability. We may temporarily suspend the Service for maintenance or updates.

3. User Accounts

Account Creation

  • You must provide accurate and complete information
  • You are responsible for maintaining account security
  • You must be at least 13 years old to create an account
  • One person may not maintain multiple accounts

Account Responsibilities

  • Keep your login credentials secure
  • Notify us immediately of any unauthorized access
  • Update account information when necessary
  • You are liable for all activities under your account

4. Acceptable Use Policy

Permitted Uses

  • Enhance personal photos for legitimate purposes
  • Create professional business content
  • Generate social media and marketing materials
  • Produce creative and artistic images

Prohibited Activities

You Must Not:

  • Upload images of minors without proper consent
  • Create deepfakes or misleading content intended to deceive
  • Generate explicit, offensive, or illegal content
  • Upload images you don't own or have rights to use
  • Use the service to harass, stalk, or harm others
  • Attempt to reverse engineer or extract our AI models
  • Violate any applicable laws or regulations
  • Create content that infringes on others' intellectual property

5. Intellectual Property Rights

Your Content

  • You retain ownership of photos you upload
  • You grant us license to process your images for service provision
  • Enhanced images created by our AI belong to you
  • You're responsible for ensuring you have rights to uploaded content

Our Intellectual Property

  • PhotoGenPro platform and AI technology remain our property
  • You may not copy, modify, or redistribute our software
  • Our trademarks and branding are protected
  • Style packs and filters are our intellectual property

Commercial Use Rights

Enhanced images may be used for commercial purposes, including:

  • Business marketing and advertising
  • Professional portfolios and websites
  • Social media and content marketing
  • Print and digital publications

6. Privacy and Data Protection

Your privacy is important to us. Our data collection and usage practices are governed by ourPrivacy Policy, which is incorporated into these Terms by reference.

Key Privacy Commitments

  • We never share your personal photos with third parties
  • Your images are encrypted and securely stored
  • You can delete your content at any time
  • We don't use your photos to train AI models

7. Payment Terms

Pricing and Billing

  • Current pricing is displayed on our website
  • Payments are processed securely through Stripe
  • All prices are in USD unless otherwise specified
  • Credits/tokens are non-transferable and non-refundable

Refund Policy

14-Day Satisfaction Guarantee

If you're not satisfied with your purchase, contact us within 14 days for a full refund.

  • Refunds are processed within 5-10 business days
  • Unused credits are eligible for refund
  • Partial refunds available for unused portions
  • Contact support@photogenpro.com for refund requests

Price Changes

We reserve the right to modify pricing with 30 days' notice to existing users. Price changes will not affect active subscriptions until renewal.

8. Service Limitations

Usage Limits

  • Image processing limits based on your plan
  • File size limits (typically 50MB per image)
  • Supported formats: JPEG, PNG, WebP
  • Fair use policy to prevent abuse

Content Restrictions

  • Images must be appropriate and legal
  • No explicit or offensive content
  • Must have rights to use uploaded images
  • AI may refuse to process certain content

9. Disclaimers and Limitations

Important Disclaimers

  • Service provided "as is" without warranties
  • No guarantee of specific results or quality
  • AI technology may have limitations or errors
  • We're not liable for how you use generated content

Limitation of Liability

Our liability is limited to the amount you paid for the service. We're not responsible for:

  • Indirect, incidental, or consequential damages
  • Loss of data, profits, or business opportunities
  • Third-party actions or content
  • Service interruptions or technical issues

10. Termination

Termination by You

  • You may close your account at any time
  • Download your content before account closure
  • Unused credits may be eligible for refund

Termination by Us

We may suspend or terminate accounts for:

  • Violation of these Terms
  • Illegal or harmful activities
  • Non-payment of fees
  • Abuse of service resources

11. Changes to Terms

We may modify these Terms at any time. We'll notify you of material changes through:

  • Email notification to your account
  • Notice on our website
  • In-app notification

Continued use of the Service after changes constitutes acceptance of new Terms.

12. Governing Law

These Terms are governed by the laws of the United States and the State of California, without regard to conflict of law provisions.

13. Contact Information

For questions about these Terms of Service, please contact us:

  • Email: legal@photogenpro.com
  • Support: support@photogenpro.com
  • Address: PhotoGenPro Legal Team
  • Response Time: We'll respond within 48 hours

Ready to Get Started?

By using PhotoGenPro, you agree to these Terms of Service. If you have any questions, our support team is here to help.